Returns Policy

We’re sure that you’ll love your item, but on the rare occasion that it isn’t 100% right just send it back and we’ll be more than happy to give you a full refund or an exchange (This excludes items made or ordered specifically to your requirements and personalised items.). Just make sure that the product is in its original packaging and accompanied by proof of purchase (receipt or despatch invoice) and return the unworn item to us within 30 days.

Package your item up securely, ensuring the completed invoice is included in the parcel.

Please post your item using a tracked and insured service making note of your tracking number.
Please allow 10 days for your return to be processed. If you requested a refund, it will be applied to the original card used to place your order.


3A Reddicap Hill
Sutton Coldfield
West Midlands
B75 7BH

Please note: Orders paid for using Paypal or Interest Free Credit need to be sent to the above address in order for us to process your refund.

Please don’t hesitate to contact our friendly Customer Services team on 01213782129 if you have any questions about our returns policy. They’re here to help you Monday-Friday, 9am-5pm excluding Bank Holidays.


Please note that we are unable to offer exchanges or refunds on bespoke items or special orders. This means that we cannot provide refunds or exchanges on items that have been specially made to order for you, items that have been altered or personalised in any way. Bespoke or specially ordered products may only be returned if the goods are faulty or were supplied incorrectly. This does not affect your statutory rights.


We believe that all of our products are of the highest quality and will guarantee everything against manufacturing defects. These rights are additional to and do not detract from your statutory rights.